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Mediation skills and strategies: a practical guide by
Publication details: London : Jessical Kingsley 2012
Availability: Items available for loan: Bolton NHS Library (1)Class number: HD 6451. East Cheshire NHS Library (1)Class number: 658.3145 WHA. Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Class number: HF 105.
The essential guide to workplace mediation and conflict resolution: rebuilding working relationships by
Publication details: London : Kogan Page 2008
Availability: Items available for loan: Bolton NHS Library (1)Class number: HD 6451. East Cheshire NHS Library (1)Class number: 658.3145 DOH. Mersey and West Lancashire NHS Library (Southport and Ormskirk) (2)Class number: WX 159 DOH, ...
Beyond reason: using emotions as you negotiate by
Publication details: London : Penguin 2005
Availability: Items available for loan: Wirral NHS Library (1)Class number: WX224.
Essentials of aggression management in health care by
Edition: 1st
Publication details: New Jersey : Prentice Hall 2001
Availability: Items available for loan: Greater Manchester Mental Health NHS Library (1)Class number: M3 Wil.
Psychology of non violence and aggression by
Edition: 1st
Publication details: London : Palgrave MacMillan 2008
Availability: Items available for loan: Greater Manchester Mental Health NHS Library (1)Class number: M3 Koo.
Win at work!: the everybody wins approach to conflict resolution by
Publication details: New Jersey : John Wiley 2010
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Class number: HF 105.
Toxic: a guide to rebuilding respect and tolerance in a hostile workplace by Language: English
Publication details: London : Bloomsbury Business 2021
Availability: Items available for loan: Wirral NHS Library (2)Class number: WX224, ...
7 winning conflict resolution techniques by
Publication details: USA : Gerard Shaw 2019
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Class number: HF 5549.5. Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library (1)Class number: HF 5549.5.
Managing the monkey: how to defuse the conflicts that can lead to violence in the workplace by
Edition: 1st
Publication details: Hailsham: The Therapist Ltd, 1999
Availability: Items available for loan: Liverpool University Hospitals NHS Library - Royal Liverpool (1)Class number: WM 460.5 M6 DAW.
Preparing deaf and hearing persons with language and learning challenges for CBT: a pre-therapy workbook by
Edition: 1st
Publication details: Abingdon : Routledge 2017
Availability: Items available for loan: Greater Manchester Mental Health NHS Library (1)Class number: T3 Gli.
How to deal with difficult people: smart tactics for overcoming the problem people in your life by
Publication details: Chichester : Capstone 2015
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Class number: WELL-BEING 658.
Conflict resolution handbook : managing violence and aggression in the workplace by
Edition: 1st
Publication details: Milton Keynes: Lightening Source UK Ltd, 2005
Availability: Items available for loan: Liverpool University Hospitals NHS Library - Royal Liverpool (1)Class number: WX 185 JON.
Conflict Resolution Playbook : Practical Communication Skills for Preventing, Managing and Resolving Conflict by
Publication details: Callisto Media 2020
Availability: Items available for loan: Mersey and West Lancashire NHS Library (Southport and Ormskirk) (1)Class number: W 62.6 POL. Items available for reference: Mersey and West Lancashire NHS Library (Southport and Ormskirk): Not for loan (2)Class number: BOX 3 POL, ...
Surviving the toxic workplace: protect yourself against co-workers, bosses, and work environments that poison your day by
Publication details: Maidenhead : McGraw-Hill 2010
Availability: Not available: Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library: Issued (1).
The promise of mediation [electronic resource] : the transformative model for conflict resolution / Robert A. Baruch Bush, Joseph P. Folger. by
Edition: Rev. ed.
Publication details: San Francisco, Calif. : Jossey-Bass, 2004
Online resources:
Availability: Items available for reference: Bolton NHS Library: Not for loan (1). Bridgewater Community NHS Library: Not for loan (1). East Cheshire NHS Library: Not for loan (1). Greater Manchester Mental Health NHS Library: Not for loan (1). Mid Cheshire NHS Library: Not for loan (1). Pennine Care NHS Knowledge Service: Not for loan (1). Tameside and Glossop NHS Library: Not for loan (1).
How to be an even better manager: a complete A-Z of proven techniques and essential skills. 10th ed. by
Publication details: London : Kogan Page 2017
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Class number: HF 100.
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